The Directors present this Integrated Annual Report of Tata Consultancy Services Limited ("the Company" or "TCS") along with the audited financial statements for the financial year ended March 31, 2024.
The consolidated performance of the Company and its subsidiaries has been referred to wherever required.
1. Financial results
(Rs. in Crore)
|
|
Standalone
|
Consolidated
|
Financial Year 2023-24 (FY 2024)
|
Financial Year 2022-23 (FY 2023)
|
Financial Year 2023-24 (FY 2024)
|
Financial Year 2022-23 (FY 2023)
|
Revenue from operations
|
2,02,359
|
1,90,354
|
2,40,893
|
2,25,458
|
Other income
|
7,273
|
5,328
|
4,422
|
3,449
|
Total income
|
2,09,632
|
1,95,682
|
2,45,315
|
2,28,907
|
Expenses
|
|
|
|
|
Operating expenditure
|
1,46,512
|
1,39,357
|
1,76,597
|
1,66,199
|
Depreciation and amortisation expense
|
3,887
|
3,940
|
4,985
|
5,022
|
Total expenses
|
1,50,399
|
1,43,297
|
1,81,582
|
1,71,221
|
Profit before finance costs, exceptional item and tax
|
59,233
|
52,385
|
63,733
|
57,686
|
Finance costs
|
673
|
695
|
778
|
779
|
Profit before exceptional item and tax
|
58,560
|
51,690
|
62,955
|
56,907
|
Exceptional item
|
|
|
|
|
Settlement of legal claim
|
958
|
-
|
958
|
-
|
Profit before tax
|
57,602
|
51,690
|
61,997
|
56,907
|
Tax expense
|
14,043
|
12,584
|
15,898
|
14,604
|
Profit for the year
|
43,559
|
39,106
|
46,099
|
42,303
|
Attributable to:
|
|
|
|
|
Shareholders of the Company
|
43,559
|
39,106
|
45,908
|
42,147
|
Non-controlling interests
|
NA
|
NA
|
191
|
156
|
Opening balance of retained earnings
|
62,228
|
68,949
|
74,722
|
78,158
|
Closing balance of retained earnings
|
55,173
|
62,228
|
70,033
|
74,722
|
2. Return of surplus funds to Shareholders
In line with the practice of returning substantial free cash flow to shareholders and based on the Company's performance, the Directors have declared three interim dividends of ?9 per equity share and a special dividend of ?18 aggregating to ?45 per equity share involving a cash outflow of ?16,355 crore during the year. The Directors have also recommended a final dividend of ?28 per equity share. The final dividend on equity shares, if approved by the Members, would involve a cash outflow of ?10,131 crore. The total dividend for FY 2024 amounts to ?73 per equity share and would involve a total cash outflow of ?26,486 crore, resulting in a dividend payout of 60.8 percent of the standalone profits of the Company.
In addition to the above, the Company bought back 4,09,63,855 equity shares at a price of ?4,150 per equity share
for an aggregate consideration of ?17,000 crore. The offer size of the Buyback was 24.5% and 20.5% of the aggregate fully paid-up share capital and free reserves as per audited condensed standalone interim financial statements and audited condensed consolidated interim financial statements of the Company as on September 30, 2023, respectively.
The Buyback represented 1.1% of the total issued and paid-up Equity Share capital of the Company, as on September 30, 2023. The settlement of bids and payment of buyback consideration was made on December 12, 2023 and the shares were extinguished on December 13, 2023.
The Shareholders' payout with respect to dividend and buyback including tax on buyback (excluding transaction costs, other incidental and related expenses) aggregated to ?47,445 crore, resulting in a payout of 108.9 percent of the standalone profits of the Company.
In FY 2023, the Company paid a total dividend of ?115 per equity share, including a special dividend of ?67 per equity share, which resulted in an outflow of ?42,079 crore and a dividend payout of 107.6 percent of the standalone profits of the Company.
The Dividend Distribution Policy, in terms of Regulation 43A of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 ("SEBI Listing Regulations") is available on the Company's website at https://on.tcs.com/Dividend.
3. Transfer to reserves
The closing balance of the retained earnings of the Company for FY 2024, after all appropriation and adjustments was '55,173 crore.
4. Company's performance
On a consolidated basis, the revenue for FY 2024 was ?2,40,893 crore, higher by 6.8 percent over the previous year's revenue of ?2,25,458 crore. The profit after tax (PAT) attributable to shareholders and non-controlling interests for FY 2024 and FY 2023 was ?46,099 crore and ?42,303 crore, respectively.
The PAT attributable to shareholders for FY 2024 was ?45,908 crore registering a growth of 8.9 percent over the PAT of ?42,147 crore in FY 2023.
On a standalone basis, the revenue for FY 2024 was ?2,02,359 crore, higher by 6.3 percent over the previous year's revenue of ?1,90,354 crore in FY 2023. The PAT attributable to shareholders in FY 2024 was ?43,559 crore registering a growth of 11.4 percent over the PAT of ?39,106 crore in FY 2023.
5. Quality initiatives
The Company continues to strengthen its commitment to the highest levels of quality, superior customer experience, best-in-class service management, robust information security and privacy practices and mature business continuity management.
The TCS Integrated Quality Management System (iQMS) is a structured framework to ensure consistent delivery of products and services to meet or exceed customer requirements and achieve operational efficiency. iQMS is continually evaluated and upgraded to keep pace with the external environment and emerging technologies, such as AI and Cloud, to deliver with certainty and provide outstanding value and experience to its customers.
TCS has once again successfully achieved Maturity level 5 of ISACA's Capability Maturity Model Integration- Services (CMMI-SVC® V2), a worldwide recognized industry benchmark and performance improvement model.
TCS continues to maintain enterprise-wide certification to the following globally recognized standards: ISO 9001:2015 (Quality Management), ISO 20000-1:2018 (IT Service Management), ISO 22301:2019 (Business Continuity Management), ISO 27001:2022 (Information Security Management), ISO 27017:2015 (Information Security Controls for Cloud Services), ISO 27018:2019 (Protection of PII in Public Clouds as PII Processors), ISO 27701:2019 (Privacy Information Management Systems). The Company also continues to maintain certification to health, safety and environment standards such as ISO 14001 (Environment management), ISO 45001 (Health and safety), ISO 50001 (energy management) as well as industry domain specific standards such as AS9100 (Aerospace), TL9000 (Telecom) and ISO 13485 (Medical devices).
The customer-centricity, focus on their transformation, rigor in operations and commitment to delivery excellence have resulted in sustained high customer satisfaction levels in the periodic surveys conducted by the Company. This is validated by top rankings in third party surveys as well. TCS achieved the top position in Whitelane customer satisfaction survey for the eleventh consecutive year, with an overall satisfaction score of 82 percent, 7 percentage points above the industry average.
TCS has received multiple external awards this year, a few of which are mentioned here.
• The Data Security Council of India (DSCI) Excellence Award 2023 in category Best Privacy Practices by Data Processors;
• PICCASO Privacy Awards Europe 2023 for International Privacy Protection;
• Best DevOps Cloud Project in DevOps Awards 2023,
UK;
• Multiple awards won in Corporate Excellence Awards (CEA) 2024 conducted by Symbiosis Centre for Management and Human Resource Development (SCMHRD), Pune;
• Multiple awards won in Lean Six Sigma Case Study Presentation Contest 2023 from National Institution for Quality & Reliability (NIQR) Bangalore;
• Platinum and Gold Recognition won in the Confederation of Indian Industry (CII) National Six Sigma Competition 2023;
• TCS was honoured with the award for the Company with Significant Engagement in Improvement Interventions at the Tata Business Excellence Convention (BEC) for the fifth consecutive year.
6. Subsidiary companies
On March 31, 2024, the Company has 51 subsidiaries and there has been no material change in the nature of the business of the subsidiaries. There are no associates or joint venture companies within the meaning of Section 2(6) of the Companies Act, 2013 ("Act").
The name of Tata Consultancy Services Technology Solutions AG was changed to Tata Consultancy Services Technology Solutions GmbH w.e.f April 13, 2023.
W.e.f August 29, 2023, Saudi Desert Rose Holding B.V., was merged with Tata Consultancy Services Netherlands BV, a 100 percent subsidiary of the Company.
Diligenta Limited, a 100 percent subsidiary of the Company, incorporated a wholly owned subsidiary, Diligenta (Europe) B.V. in Netherlands on September 14, 2023.
Pursuant to the provisions of Section 129(3) of the Act, a statement containing the salient features of financial statements of the Company's subsidiaries in Form No. AOC-1 is attached to the financial statements of the Company.
Further, pursuant to the provisions of Section 136 of the Act, the financial statements of the Company, consolidated financial statements along with relevant documents and separate audited financial statements in respect of subsidiaries, are available on the Company's website at https://www.tcs.com/investor-relations.
7. Directors' responsibility statement
Pursuant to Section 134(5) of the Act, the Board of Directors, to the best of its knowledge and ability, confirm that:
i. In the preparation of the annual accounts, the applicable accounting standards have been followed and there are no material departures;
ii. They have selected such accounting policies and applied them consistently and made judgments and estimates that are reasonable and prudent so as to give a true and fair view of the state of affairs of the Company at the end of the financial year and of the profit of the Company for that period;
iii. They have taken proper and sufficient care for the maintenance of adequate accounting records in accordance with the provisions of the Act for safeguarding the assets of the Company and
for preventing and detecting fraud and other irregularities;
iv. They have prepared the annual accounts on a going concern basis;
v. They have laid down internal financial controls to be followed by the Company and such internal financial controls are adequate and operating effectively;
vi. They have devised proper systems to ensure compliance with the provisions of all applicable laws and that such systems are adequate and operating effectively.
Based on the framework of internal financial controls and compliance systems established and maintained by the Company, the work performed by the internal, statutory and secretarial auditors and external consultants, including the audit of internal financial controls over financial reporting by the statutory auditors and the reviews performed by management and the relevant board committees, including the audit committee, the Board is of the opinion that the Company's internal financial controls were adequate and effective during FY 2024.
8. Directors and Key Managerial Personnel
As on March 31, 2024, the Company has nine Directors with an optimum combination of Executive and Non-Executive Directors including two women directors.
The Board comprises of seven Non-Executive Directors, out of which five are Independent Directors.
During the year, the Members approved the following appointment and re-appointment of Directors:
• appointment of K Krithivasan (DIN 10106739)
as the CEO & MD of the Company with effect from June 1, 2023.
• re-appointment of Hanne Sorensen (DIN 08035439) and Keki Mistry (DIN 00008886) as Independent
Directors for a second consecutive term of five years from December 18, 2023 upto December 17, 2028.
• appointment of Al-Noor Ramji (DIN 00230865) as an Independent Director for a term of five years from October 12, 2023 to October 11, 2028.
In the opinion of Board, Hanne Sorensen, Keki Mistry and Al-Noor Ramji are persons of integrity and fulfils requisite conditions as per applicable laws and are independent of the management of the Company.
During the year, Don Callahan (DIN 08326836) ceased to be Director of the Company with effect from January 10, 2024, upon completion of his term as an Independent Director. The Board places on record its appreciation for his invaluable contribution and guidance.
On April 16, 2022, the Members approved the re-appointment of N G Subramaniam (DIN 07006215) as the COO & ED of the Company for a further period from February 21, 2022 to May 19, 2024, as per the retirement age policy for Directors of the Company and will hold office till such date. O P Bhatt (DIN 00548091) was re-appointed as an Independent Director at the twenty-fourth Annual General Meeting (AGM) of the Company held on June 13, 2019, for a second term of five years and will hold office till June 26, 2024. The Board places on record its appreciation for their invaluable contribution and guidance.
N Chandrasekaran (DIN 00121863) retires by rotation and being eligible, offers himself for re-appointment.
A resolution seeking Shareholders' approval for his re-appointment along with other required details forms part of the Notice.
Pursuant to the provisions of Section 149 of the Act, the Independent Directors have submitted declarations that each of them meets the criteria of independence as provided in Section 149(6) of the Act along with Rules framed thereunder and Regulation 16(1)(b) of the SEBI Listing Regulations. There has been no change in the circumstances affecting their status as independent directors of the Company.
During the year under review, the non-executive directors of the Company had no pecuniary relationship or transactions with the Company, other than sitting fees, commission and reimbursement of expenses, if any.
Pursuant to the provisions of Section 203 of the Act,
K Krithivasan, CEO & MD, N G Subramaniam, COO & ED, Samir Seksaria, Chief Financial Officer and Pradeep Manohar Gaitonde, Company Secretary are the Key Managerial Personnel of the Company as on March 31, 2024.
9. Number of meetings of the Board
Five meetings of the Board were held during the year.
For details of meetings of the Board, please refer to the Corporate Governance Report, which is a part of this report.
10. Board evaluation1
The Board of Directors has carried out an annual evaluation of its own performance, board committees, and individual directors pursuant to the provisions of the Act and SEBI Listing Regulations.
The performance of the board was evaluated by the Board after seeking inputs from all the directors on the basis of criteria such as the board composition and structure, effectiveness of board processes, information and functioning, etc.
The performance of the committees was evaluated by the Board after seeking inputs from the committee members on the basis of criteria such as the composition of committees, effectiveness of committee meetings, etc.
The above criteria are broadly based on the Guidance Note on Board Evaluation issued by the Securities and Exchange Board of India on January 5, 2017. In a separate meeting of Independent Directors, performance of Non-Independent directors, the Board as a whole and Chairman of the Company was evaluated, taking into account the views of executive directors and non-executive directors.
The Board and the Nomination and Remuneration Committee reviewed the performance of individual directors on the basis of criteria such as the contribution of the individual director to the board and committee meetings like preparedness on the issues to be discussed, meaningful and constructive contribution and inputs in meetings, etc.
At the board meeting that followed the meeting of the independent directors and meeting of Nomination and Remuneration Committee, the performance of the Board, its Committees, and individual directors was also discussed. Performance evaluation of independent directors was done by the entire Board, excluding the independent director being evaluated.
11. Policy on directors' appointment and remuneration and other details
The Company's policy on appointment of directors is available on the Company's website at https://on.tcs.com/ApptDirectors.
The policy on remuneration and other matters provided in Section 178(3) of the Act has been disclosed in the Corporate Governance Report, which is a part of this report and is also available on the Company's website at https://on.tcs.com/remuneration-policy.
12. Corporate Social Responsibility (CSR)
TCS' CSR initiatives and activities are aligned to the requirements of Section 135 of the Act.
A brief outline of the CSR policy of the Company and the initiatives undertaken by the Company on CSR activities during the year are set out in Annexure I of this report in the format prescribed in the Companies (Corporate Social Responsibility Policy) Rules, 2014. This Policy is available on the Company's website at https://on.tcs.com/Global-CSR-Policy
For other details regarding the CSR Committee, please refer to the Corporate Governance Report, which is a part of this report.
13. Internal financial control systems and their adequacy
The details in respect of internal financial control and their adequacy are included in the Management Discussion and Analysis, which is a part of this report.
14. Audit committee
The details pertaining to the composition of the Audit Committee are included in the Corporate Governance Report, which is a part of this report.
15. Auditors
At the twenty-seventh AGM held on June 9, 2022, the Members approved the re-appointment of B S R & Co. LLP, Chartered Accountants (Firm Registration No.101248W/W-100022) as Statutory Auditors of the Company to hold office for a period of five years from the conclusion of that AGM till the conclusion of the thirty-second AGM to be held in the year 2027.
16. Auditor's report and Secretarial audit report
The statutory auditor's report and the secretarial auditor's report do not contain any qualifications, reservations, or adverse remarks or disclaimer. Secretarial audit report is attached to this report as Annexure II.
17. Risk management
The Board of Directors of the Company has a Risk Management Committee to frame, implement and monitor the risk management plan for the Company.
The Committee is responsible for monitoring and reviewing the risk management plan and ensuring its effectiveness. The Audit Committee has additional oversight in the area of financial risks and controls. The major risks identified by the businesses and functions are systematically addressed through mitigating actions on a continuing basis.
The development and implementation of risk management policy has been covered in the Management Discussion and Analysis, which forms part of this report.
18. Vigil Mechanism
The Company has a Whistle Blower Policy and has established the necessary vigil mechanism for directors and employees in conformation with Section 177(9) of the Act and Regulation 22 of SEBI Listing Regulations, to report
concerns about unethical behaviour. This Policy is available on the Company's website at https://on.tcs.com/WhistleB .
19. Particulars of loans, guarantees and investments
The particulars of loans, guarantees and investments as per Section 186 of the Act by the Company, have been disclosed in the financial statements.
20. Transactions with related parties
None of the transactions with related parties fall under the scope of Section 188(1) of the Act. Accordingly, the disclosure of related party transactions as required under
Section 134(3)(h) of the Act in Form AOC-2 is not applicable to the Company for FY 2024 and hence does not form part of this report.
Pursuant to SEBI Listing Regulations, the resolution for seeking approval of the Shareholders on material related party transactions is being placed at the AGM.
21. Annual Return
Pursuant to Section 92(3) read with Section 134(3)(a) of the Act, the Annual Return as on March 31, 2024 is available on the Company's website at https://on.tcs.com/annualreturn-23-24.
22. Particulars of employees
The information under Section 197 of the Act read with Rule 5 of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014:
a. The ratio of the remuneration of each director to the median remuneration of the employees of the Company and
percentage increase in remuneration of each Director, Chief Executive Officer, Chief Financial Officer and Company Secretary in the financial year:
Name
|
Ratio to median remuneration
|
% increase in remuneration in the financial year
|
Non-executive Directors:
|
|
|
N Chandrasekaran@
|
-
|
-
|
O P Bhatt
|
38.3
|
3.1
|
Aarthi Subramanian@@
|
-
|
-
|
Dr Pradeep Kumar Khosla
|
34.9
|
4.1
|
Hanne Sorensen
|
34.9
|
3.6
|
Keki Mistry
|
38.3
|
3.5
|
Al-Noor Ramji*
|
$
|
$
|
Don Callahan**
|
$
|
$
|
Executive Directors:
|
|
|
K Krithivasan#
|
$
|
$
|
N G Subramaniam
|
346.2
|
8.2
|
Rajesh Gopinathan##
|
$
|
$
|
Chief Financial Officer:
|
|
|
Samir Seksaria
|
95.4
|
24.0
|
Company Secretary:
|
|
|
Pradeep Manohar Gaitonde
|
37.3
|
31.6
|
@ As a policy, N Chandrasekaran, Chairman, has abstained from receiving commission from the Company and hence not stated.
@@ In line with the internal guidelines of the Company, no payment is made towards commission to the Non-Executive Directors of the Company, who are in full time employment with any other Tata Company and hence not stated.
* Appointed as Independent Director w.e.f. October 12, 2023.
** Ceased to be Director w.e.f. January 10, 2024 upon completion of his term as Independent Director.
# Appointed as the Chief Executive Officer and Managing Director w.e.f. June 1, 2023.
## Ceased to be Chief Executive Officer and Managing Director w.e.f. June 1, 2023.
$ Remuneration received in FY 2024 is not comparable with remuneration for FY 2023 (for part of the year) and hence not stated.
b. The percentage increase in the median remuneration of employees in the financial year is 10.8 percent.
c. The number of permanent employees on the rolls of Company are 6,01,546.
d. The average annual increase was in the range of 5.5-8 percent, with top performers receiving double digit increment in India. However, during the course of the year, the total increase is in the range of 7-9 percent, after accounting for promotions and other event based compensation revisions. Employees outside India received a wage increase varying from 1.5-6 percent.
The increase in remuneration is in line with the market trends in the respective countries. In order to ensure that remuneration reflects the Company's performance, the performance pay is also linked to organization performance and individual utilization in addition to individual performance.
Increase in the managerial remuneration for the year was 8.2 percent for COO & ED. Remuneration for current and erstwhile CEO & MD, is for part of the year and hence not considered.
e. The Company affirms that the remuneration is as per the remuneration policy of the Company.
f. The statement containing names of top ten employees in terms of remuneration drawn and the particulars
of employees as required under Section 197(12) of the Act read with Rule 5(2) and 5(3) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, is provided in a separate annexure forming part of this report.
Further, the report and the accounts are being sent to the Members excluding the aforesaid annexure.
In terms of Section 136 of the Act, the said annexure is open for inspection and any Member interested in obtaining a copy of the same may write to the Company Secretary.
23. Integrated Report
The Company has voluntarily provided Integrated Report, which encompasses both financial and non-financial information to enable the Members to take well-informed decisions and have a better understanding of the Company's long-term perspective. The Report also touches upon aspects such as organization's strategy, governance framework, performance and prospects of value creation based on the five forms of capital viz. financial capital, intellectual capital, human capital, social capital and natural capital.
24. Disclosure requirements
As per SEBI Listing Regulations, the Corporate Governance Report with the Auditors' Certificate thereon, and the integrated Management Discussion and Analysis, the Business Responsibility and Sustainability Report ("BRSR") form part of the Director's Report.
The BRSR indicates the Company's performance against the principles of the 'National Guidelines on Responsible Business Conduct'. This would enable the Members to have an insight into Environmental, Social and Governance initiatives of the Company.
The Company has devised proper systems to ensure compliance with the provisions of all applicable Secretarial Standards issued by the Institute of Company Secretaries of India and that such systems are adequate and operating effectively.
25. Deposits from public
The Company has not accepted any deposits from public and as such, no amount on account of principal or interest on deposits from public was outstanding as on the date of the balance sheet.
26. Conservation of energy, technology absorption, foreign exchange earnings and outgo
Conservation of energy:
The Company is committed towards conservation of energy and climate action which is reaffirmed in its Environmental Sustainability policy (Environmental-Sustainability-Policy. pdf (tcs.com)).
During the year, several initiatives were aligned to achieve the carbon targets which included those in building and IT infrastructure. Initiatives in building infrastructure included higher energy efficiencies in heating, ventilation, and air conditioning (HVAC) systems, uninterruptible power supply (UPS), green buildings and energy monitoring & analytics (Clever Energy & Resource Optimisation Centre) which have resulted in energy savings of 16,301 MWh, equivalent to 11,671 tCO2e reduction during FY 2024.
Initiatives in green IT focussed on data centre and IT device consolidation and optimization to reduce the carbon footprint. The Company reduced power consumption in one of the data centres by 80kW through server consolidation and optimization. As a concomitant interim outcome, the weighted average PUE increased marginally from 1.66 in FY 2023 to 1.7 during FY 2024. In FY 2025, TCS plans to optimize and consolidate the UPS infrastructure, towards reducing the non-IT load, thereby achieving the PUE target of 1.65. In addition to this, TCS will continue to ensure energy efficiency of the equipment procured.
TCS' IoT-based Real-time Energy Management System (TCS Clever Energy™) which involves real time energy monitoring continues to yield benefits in terms of optimization of operational energy efficiency across all offices.
The roof top solar photo voltaic installations this year remained at 10.2 MWp contributing to 3 percent of total electricity use in the reporting year. A rooftop solar photovoltaic (PV) of 260 KWp has been planned for implementation in FY 2025. The Company increased the renewable energy procurement through switch over to green tariffs for its operations in several states in India, in addition to open access power purchase agreements (PPA) for renewable energy in some cases. Renewable energy
procurement has resulted in an increase in renewable energy use to 74 percent of total energy use during the year.
TCS is certified to ISO 50001:2018 standards for Energy Management Systems (EnMS) across 22 campuses in India. Out of these, 2 campuses were added under certification in FY 2024, continuing our commitment to energy conservation and management.
The above energy efficiency and renewable energy procurement efforts helped achieve a year-on-year reduction in absolute carbon footprint (across Scope 1 and Scope 2) of TCS' global operations by 31 percent.
The company has achieved 80% reduction in absolute emissions (Scope 1 and Scope 2) when compared to the base year of FY 2016. The electricity consumption across TCS operations increased by 14.6% in the current year compared to FY 2023. This is due to increased scale of operations considering increase in number of associates returning to office and inclusion of 14 locations globally in the reporting boundary, leading to a 2.8% increase in electricity consumption.
The Company has achieved carbon neutrality across Scope 1 and Scope 2 in Asia Pacific (including Japan), Europe,
North America, UK & Ireland, Latin America, Middle East & Africa regions during the reporting year.
Continued focus on the above initiatives will enable the company's aspiration of achieving its carbon target of Net Zero by 2030.
Technology absorption, adoption and innovation: Research & Development (R&D): Specific areas in which R&D was carried out by the Company
TCS Research and Innovation delivered significant value to TCS' customers, the research community and society at large through numerous initiatives and impactful outcomes.
Inventing for Impact:
TCS Research continued to expand its foundational research in computing and its intersection with the sciences with an emphasis on AI, especially Large Language Models (LLM).
The exploration of innovative uses of GenAI has been a focal point for TCS Research this year. TCS delved deep into three key areas: (i) Generative design for scientific and engineering applications, (ii) Transformation of knowledge work, encompassing but not restricted to software development and operations management, and (iii) Reimagination of the user engagement paradigm across diverse domains.
TCS explored use of GenAI to identify new molecules or modifications of existing molecules that show promise of being useful as new drugs (of medicinal value), as well as to evaluate them for ease of synthesis and manufacturing. TCS used GenAI to design alloys and materials while at the same time using generative exploration of the chemistry and the process route. The Company leveraged LLMs through the lens of domain models to curate ontology (information model) as well as failure/performance knowledge for large manufacturing operations reducing the time needed for such activities from months to days. The Munch Museum in Oslo is exploring the use of GenAI with TCS to create a co-drawing system for museum visitors. The use of GenAI in all domains of human activity is exploding and TCS Research is at the forefront of several such explorations.
The Company's research on enterprise digital twins witnessed accelerated growth due to a growing interest and adoption of this technology across industries from communications to airlines and retail. TCS' strategy of investing in robotics translated to a business initiative and gained traction with customers leading to collaborative partnerships with major robotics accelerators such as the National Robotarium, UK and MassRobotics, US. The software research teams continued with their focus on self-healing and adaptive model-driven software architecture, adapting to changes and uncertainties seamlessly.
TCS continues to explore and invest in foundation research encompassing topics like computing for finance, building digital twins for the human heart and brain, quantum computing and nano sensing for future IoT and healthcare applications, meta-material based reconfigurable intelligent surfaces for next-generation wireless systems like 6G, neuromorphic computing for low-power edge-AI, post-quantum cryptography, and other emerging as well as futuristic technologies.
TCS continues to contribute to standards in areas such as environmental engineering, cyber security, cyber resilience, Internet of Things, smart cities, software architecture, quantum computing and communication, accessibility of ICT for the differently abled, AI, Metaverse, Agile Devops, e-Learning and FinTech-RegTech.
Our brand TCS Research won at the Global Social Media Awards UK 2023 for 'Best Use of LinkedIn'. The Global Social Media Awards celebrates businesses around the world that are crashing through the algorithms and channelizing the chatter to create innovative, meaningful engagement that produces tangible results. This recognition is a testament to content innovation and motivates the Company to continue to inspire and transform the world through impactful stories of research and innovation.
Strengthening IP Base:
TCS launched new IP-based offerings and enhancements of existing IP-based offerings. The Revenue Management Solution strategically navigates CPG growth by leveraging data and insights to optimize pricing, promotions, product mix, and trade investments. TCS' Observability Solution ensures intelligent, secure, and proactive monitoring for hybrid cloud applications, supporting diverse environments from SAP to Oracle ERP to custom applications across multi-cloud landscapes. The Company's Cross Industry Digital Commerce Platform provides multitude core capabilities, industry specific capabilities and an ecosystem orchestration capability to the Retail, CPG, Airline and Telecom industries.
TCS ADD™ Metadata Repository won two awards for Excellence in Ancillary Pharma Services and Excellence in use of Technology at the India Pharma Awards 2023.
TCS was also recognized with 2 Golds and 1 Bronze at Stevie Asia Pacific Awards 2023 for ignio™ (Gold), TCS Data Privacy (Gold) and TCS Travel Chatbot "Trawiz" (Bronze).
The Company's intellectual property grew with 257 publications and presentations in top-tier journals and conferences. As of March 31, 2024, 8,040 patents have been filed (cumulatively) by the Company and 3,919 have been granted. TCS won many awards relating to IP, including the Asia IP Elite Award 2023, the National Intellectual Property Award 2023 in the category 'Top Public Limited Company for Patents Filing, Grant & Commercialization in India in the field of Service/Others Sector' and the World Intellectual Property Organization's (WIPO) National Award for Enterprises for being an exemplar of IP value creation. TCS also recognized with CII Industrial Intellectual Property Awards 2023, Special Appreciation Award by CII acknowledging very special and distinctive features of some inspiring IP initiatives of the organization.
Innovating at Scale with the Ecosystem:
TCS Pace™ is the fulcrum of TCS' thought leadership and continues to leverage pioneering innovation to steer businesses through emerging technologies and define co-innovation strategies with customers. TCS Pace Port™ New York engaged with customers, analysts, and partners during the TCS Innovation Forum North America 2023.
TCS Pace Port™ Amsterdam hosted the analyst community from EU and UK region, during the TCS Europe Analyst Summit 2023.
TCS COIN™ expanded its global footprint by reaching out to over 250 unique TCS customers this year who need access to new technologies from start-ups. COIN Business Accelerator, a high-touch program with emerging tech companies, kicked off its 3rd cohort. The Accelerator is playing an instrumental part in TCS' ecosystem strategy, increasing its innovation footprint, and winning deals.
TCS and Jaguar Land Rover (JLR) launched JLR's Open Innovation program in Tel Aviv to foster disruptive mobility innovation and strengthen relationships between JLR and Israeli start-ups, scale-ups, corporate entities, investors, and academia as part of JLR's Reimagine strategy. This partnership will leverage TCS COIN™ in Israel to identify local technology offerings and scale them to global mobility solutions and services.
The academic network of TCS COIN™ funds 42 strategic research project engagements across 23 academic institutions. TCS inaugurated a Research facility within the IIT Kharagpur Research Park in Kolkata this year.
The new center will enable greater collaboration with IIT Kharagpur and establish TCS Research firmly within the Cyber Physical Systems and Digital Health research landscape.
TCS and WIPO have joined hands to collaborate, extending the TCS Access Infinity platform to Accessible Books Consortium partner libraries in developing and least developed countries. TCS has strategically collaborated with Dassault Systemes within the ambit of the Living Heart Project, fostering a collaborative environment encompassing cardiovascular researchers, educators, medical device developers and regulatory bodies such as the US FDA. This partnership aims to drive digital transformation in cardiovascular science by creating authentic digital simulations of the human heart.
Building a Culture of Innovation:
TCS Research and Innovation continued with enterprise-wide initiatives to inspire and foster creativity across the domain. This year five teams from TCS made it to the finals of Tata Innovista 2023 and TCS won awards in the "Piloted technologies" and "Implemented Innovations - Products and Services" categories. TCS Innovista 2024, an internal shark-tank competition, concluded with the largest ever participation from TCS'ers. 12,371 teams vied for the top honors across multiple categories. The second edition of the organization wide incubation bootcamp was organized to encourage and support entrepreneurial ideas in areas of sustainability, GenAI, decentralization,
EV ecosystems, and connected health. This year's edition witnessed 126 applications across 48 business units.
Digital Impact Square (DiSQ) encourages innovation using digital technologies to address social challenges and has impacted 190,543 lives across various startups in FY 2024. The DiSQ has been awarded with Zero Project Award 2024 for inclusive vocational training models, inclusive education, and ICT. Several companies within the purview of DiSQ have won awards. With an aim to inspire and empower young minds to solve real-world environmental and societal challenges through technology, TCS Sustainathon Singapore addressed challenge statements issued by Dell Technologies, Citi, and LinkedIn under the theme of 'Empowering Women in STEM'. TCS Sustainathon South Africa 2023 focused on sustainable water and sanitation management. TCS CodeVita Season 11 received the highest ever registration of more than 4,44,000 from 95 countries.
Future course of action:
TCS will continue scaling its investments in IP creation, partnerships and offerings to deliver market leading value to its customers, with a focus on agility and speed to market that matches the fast pace of digital transformation of its customers are undergoing. At the same time, it will continue to build its talent base and focus on building a culture of innovation in the Company.
Expenditure on R&D:
TCS research and innovation centers are located in India and other parts of the world. The research centers in India function from Pune, Chennai, Bengaluru, Delhi-NCR, Hyderabad, Kolkata and Mumbai.
Expenditure incurred in the R&D centers and innovation centers of TCS during FY 2024 and FY 2023 are given below:
(' crore)
|
Expenditure on R&D and innovation
|
Standalone
|
Consolidated
|
FY 2024
|
FY 2023
|
FY 2024
|
FY 2023
|
a.
|
Capital
|
8
|
1
|
8
|
1
|
b.
|
Recurring
|
419
|
375
|
426
|
380
|
c.
|
Total R&D expenditure (a b)
|
427
|
376
|
434
|
381
|
d.
|
Innovation center expenditure
|
2,228
|
2,048
|
2,317
|
2,119
|
e.
|
Total R&D and innovation expenditure (c d)
|
2,655
|
2,424
|
2,751
|
2,500
|
f.
|
R&D and innovation expenditure as a percentage of total turnover
|
1.3%
|
1.3%
|
1.1%
|
1.1%
|
Foreign exchange earnings and outgo:
Export revenue constituted 93.5 percent of the total standalone revenue in FY 2024 (94.3 percent in FY 2023).
|
(' crore)
|
Foreign exchange earnings and outgo
|
FY 2024
|
FY 2023
|
a.
|
Foreign exchange earnings
|
1,93,252
|
1,83,412
|
b.
|
CIF Value of imports
|
174
|
144
|
c.
|
Expenditure in foreign currency
|
81,726
|
75,786
|
27. Acknowledgements
The Directors thank the Company's employees, customers, vendors, investors and academic partners for their continuous support. The Directors also thank the Government of India, Governments of various states in India, Governments of various countries and concerned Government departments and agencies for their co-operation.
The Directors appreciate and value the contribution made by every member of the TCS family.
|